At Seraphic Secrets, we’re pleased to offer free shipping on all orders within the United Kingdom. Whether you’re purchasing a custom-made product for yourself or as a gift for someone special, you can enjoy free shipping on us.

We believe that our personalised products should be accessible to everyone, regardless of their location or budget. That’s why we offer free shipping within the UK, so you can shop with confidence knowing that you won’t have to pay any additional shipping costs at checkout.

At Seraphic Secrets, we offer World Wide Shipping options for customers all over the world. Whether you're ordering a personalised product for yourself or as a gift for someone special, we want to ensure that it arrives safely and on time, no matter where you are located.

Our team works with trusted international shipping carriers to ensure that your order is delivered to you as quickly and efficiently as possible. We also take care of all necessary customs documentation so that your package can clear through customs without any issues.

You may be responsible for paying customs duties or taxes depending on your country's regulations

At Seraphic Secrets, we offer a wide range of personalized products to customers all over the world. However, it's important to note that some countries may have specific customs regulations or fees that apply to imported goods. These regulations and fees are determined by each country's government and are outside of our control.

If you're ordering from outside of the United Kingdom, please be aware that your shipment may be subject to customs inspections, duties, taxes, or other fees. These costs are the responsibility of the customer and are not included in the item or shipping prices. Additionally, customs inspections may cause delays in delivery times.

We recommend checking with your local customs office to determine if any regulations or fees apply to your order. If you have any questions about customs or need assistance with your order, please don't hesitate to contact us.

At Seraphic Secrets, we take pride in creating high-quality, personalized products for our customers. Due to the custom nature of our products, we do not accept returns or exchanges.
However, if an error is made on our part or if your order is damaged during shipping, please contact us at your earliest convenience.

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